The First First Responders

Greg Chambers: Something that I would like for the public to know about ambulance communications officers is they are the first first responder.

Ambulance Communications Officer: Ambulance. What's the address of your emergency?

Greg Chambers: They will tell you what to do until the paramedics arrive scene.

Rachel Spinelli: I really wanted to be involved and be somebody that people could rely on.

Alyssa Abbott: They're deeply committed to public service and that dedication shows in everything they do.

Trina Collins: Everybody here, every ACO, every supervisor, everyone in this room, every paramedic, we want to help.