Narrator: This video provides a demonstration of how to how to Submit Additional Information in DIRECT, the Drug Intake, Review, Evaluation, Contracts, and Transactions portal. All drug names, details, and accounts shown in this video demonstration are fictional.
This demonstration serves as an example only and does not explore all possible variations.
Please refer to the user guide and submission guidelines for more details that may be relevant for your submission. As a drug manufacturer or vendor, you have entered a submission through DIRECT. The Status displays as Submitted, and the Initial Submission PDF is available in the Correspondence History section. The ministry sometimes requires manufacturers to submit additional information in support of a submission, and on this occasion, later on, they have determined that an attachment is unreadable.
The ministry has emailed an NDSS Letter requesting that the document be re-submitted. The Status of the submission has now changed to NDSS Letter Issued, and an Add Additional Information link is now available in the Correspondence section. To provide the required information, click the Add Additional Information link. The Additional Information screen displays. Note that the Supporting Document(s) field is optional, and the Comments/Notes field is required. Supporting document(s) can be added by dragging and dropping it, or by clicking the Browse Files option. Multiple files can be uploaded, if necessary. Select the Comments/Notes field and enter any information requested in the NDSS letter.
Click the Submit button.
The Submitting Terms and Conditions display, providing definitions and statements for manufacturers and vendors. Scroll to review the complete terms and conditions, and if desired, click the Accept button.
The Submitted pop-up message displays with a date stamp to indicate that the Additional Information was received. A PDF summary of the submission can be downloaded by selecting the click here link, and a copy is available anytime by selecting the View button in the Correspondence section for the submission, on the Submissions List. Select the OK button to return to the submission record.
The Status is now Additional Information Submitted.
The Additional Information submission appears in the Correspondence History section,with a date and time stamp.
Click the Download button to view/download a PDF copy of the additional information that was submitted. You have successfully submitted the Additional Information to the ministry. Find links to other learning resources on our training aids page at Ontario.ca/DIRECT.
Have questions or want to register?
Email us at DIRECT@ontario.ca.